Packages
Pick the level that fits. We confirm the exact price after a free IT audit.
Start
from
€70
per month
1–5 people, no servers
- Up to 3 hours of remote help per month
- Phone and email consultation
- Extra hours at list price
Response hours: Mon–Fri 09:00–17:00
Business
from
€35
per seat per month
5–15 seats
- Remote helpdesk
- Workstation and software updates
- Workstation monitoring
- User and email management
Response hours: Mon–Fri 08:00–18:00
Complete
from
€55
per seat per month
10+ seats, downtime is expensive
- Everything in Business
- Network and security management
- On-site technician visits
- Priority response
Response hours: Mon–Fri 08:00–20:00, Sat–Sun 10:00–17:00
What is included
| Start | Business | Complete | |
|---|---|---|---|
| Remote support | 3 h/month | ✓ | ✓ |
| Workstation and software updates | — | ✓ | ✓ |
| Workstation monitoring | — | ✓ | ✓ |
| User and email management | — | ✓ | ✓ |
| Network and security management | — | — | ✓ |
| On-site technician visits | — | — | ✓ |
| Priority response | — | — | ✓ |
| Weekend support | — | — | ✓ |
Response
| Package | Response time | Support hours | Channels |
|---|---|---|---|
| Start | within 4 business hours | Mon–Fri 09:00–17:00 | email, phone |
| Business | within 2 business hours | Mon–Fri 08:00–18:00 | email, phone, remote |
| Complete | within 1 business hour | Mon–Fri 08:00–20:00, Sat–Sun 10:00–17:00 | email, phone, remote, on-site |
Additional
- Workstation backup — separate fee
- Hardware purchase — by separate offer
- Server (physical or virtual) — from €80 per month
- Work outside the package — €60 per hour
- On-site visit in Tallinn — €25
- Microsoft licences and antivirus — invoiced separately